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Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges vary between £1.50 for small postable items upto £6.50 for larger bulky items. Please check the delivery chart for more information.
We accept all current forms of payment, credit/debit card, Apple, Google and Paypal. No payment details are stored on our system.
Depending on the size of the item delivery is normally between 2-3 days from despatch, we have options for expedited delivery if you are in a rush.
No payment details are kept on record, the only personal details are name and address. We will never contact you if opted out of the emails system, unless it is a required email.
If you would like your details removed from the system please contact email@example.com.
For standard design items, these will be scheduled into production and are normally made within 24-36 hours, and will be shipped as soon as produced.
For custom designs, a proof will be made and sent for confirmation and checking, once the confirmation is received these will be added to our production schedule.
All order are shipped with a delivery note and a VAT invoice will be sent to the invoice email on the order at time of despatch.